Policies and Shipping
We accept Paypal payments and direct credit card entry through our secure checkout.
When we receive confirmation of your payment, we will ship your books as soon as possible :)
CANADIAN customers: Unfortunately, we do have to charge you GST (and PST/HST, where applicable) on your purchases. The tax will be charged automagically on the amount of your purchase only (not shipping).
HOW WE SHIP
Your purchase will be shipped using multiple levels of protection:
1) Your books will be individually wrapped in a protective sleeve or bag.
2) All books will be wrapped together in brown paper
3) Everything will be placed in a padded and insulated envelope or box
This is to ensure nothing affects the quality of your purchase on its way to you, especially given the wet weather.
If using PayPal, we will be shipping to the address provided to us by Paypal, so please make sure this is correct!
We do ship everywhere and anywhere! However, tracking and shipping information may not be made available to us immediately (if at all), and transit time will definitely be longer. Please allow up to three (3) weeks for delivery, and please contact me if it still has not arrived after that time.
We will be shipping all items via Canada Post, with the standard included insurance on packages. Type of package may vary with the size and quantity of books purchased. You will be able to choose the shipping speed at the time of checkout.
It is not always possible for us to make regular trips to the post office, but rest assured that the shipment of purchases will occur as promptly as possible! If there are going to be major delays, we will let you know. International (outside Canada) buyers, please allow a little bit of extra time to receive your order.
If the actual cost of shipping (i.e. what we pay at the post office) is more than $1 USD less than what you paid for shipping (what is listed in the listings), we will refund you the difference (and of course will let you know!).
Please note that buyers are responsible for any duty/custom charges which might be incurred on a purchase.
All sales are final, however:
- If your item(s) arrive damaged in any way, please contact us within 15 days of receiving the item, and we will be happy to work with you to make things better :).
- If your package does not arrive within a reasonable time frame, please contact us first! We will make any and all shipping details available to you as we receive them, but if something happens in transit, we'll work together to figure out a solution.
We would very much appreciate your feedback! . If you have any questions or concerns about your purchase, please contact us-- we are happy to answer any questions you might have!
Shipping information will be conveyed to you as it becomes available to us-- this might not occur immediately after you make your purchase, so please be patient.
All books are copyright to their respective authors and publishers.